Contractors
Adherence to Tomago site policies, processes and procedures while on-site is mandatory.
Overview
Outlined below is information to help contractors understand what is required prior to entering our site. Additional information is available through Inductions and site representatives. To access the Contractor Access Management System and online training centre, click the links below.
Online Inductions
Online inductions can be only completed in the following web browsers.
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- iOS Safari
This includes when using a mobile device (mobile phone or tablet)
Contractor Access Management System & Inductions
To conduct any work on-site, contractors need to be registered with a “T” number and have completed the relevant online Tomago Induction. Inductions are valid for three years on the basis the contractor attends site at least once every 12 months.
The Contractor Access Management system is an online form that allows contractor employees to participate in the following:
- Register as a contractor for the first time or re-register expired contractor – once approved by Tomago a “T” number and password is emailed to the contractor to access the Tomago online learning system.
Note: To access the Contractor Access Management system, all contractor employees need to know their Employers TAC Vendor number. If the Employers TAC contractor Vendor number is unknown, contact your TAC Representative. Contractor employees need to complete the “Tomago Induction” or “Tomago North Gate Induction” as a minimum to gain access to the Tomago site. Depending on the work scope, contractor employees may also be required to complete specific departmental/area inductions.
Contact your TAC Representative for guidance on the inductions required.
Questions related to Contractor Registration and/or Contractor Inductions can be emailed to [email protected].

Information for Contractors Attending Site
Tomago Aluminium is committed to a Drug and Alcohol-free workplace and has a Fitness for Work Policy that includes Drug and Alcohol testing. The site conducts random and post-incident drug and alcohol testing of all persons entering the site, including contractors.
Agreement to testing is a condition of site entry.
New contractors are required to provide proof of identity (photo ID) to Tomago Security Staff before a site identification card is issued.
Tomago site has a list of Prohibited items not permitted on-site.
The list is covered in the site and visitor inductions and includes, but is not limited to lighters, cans, and glass bottles.
Smoking is not permitted inside buildings or adjacent to building entry/exit points, or in company vehicles.
Plant Standard clothing must be worn appropriate to the work area.
The minimum site standard is long trousers, pants or jeans, long sleeve shirt and fully enclosed footwear with a low heel (max. of 50mm). Additional clothing requirements apply for access to Operating departments.
Tomago has a clean-shaven standard to facilitate good respiratory protection.
Contractor employees working in areas that require respiratory protection are required to be clean-shaven as per the Australian Standard.
Tomago Traffic Management Plan for site operates a Vehicles have right of way system; pedestrians must give way to all vehicles including at designated road crossings.
Pedestrians shall maintain a minimum distance of 3 metres from mobile equipment until the equipment has been stopped, switched off, made safe and the driver has indicated that persons are authorised to approach the vehicle. Equipment and vehicle operators are required to switch off all engines prior to leaving the controls.
A visitor pass is issued to persons attending site for a short period who will not be involved in work on site.
Visitors are required to complete the Visitor Induction on arrival at the front gate.
Visitors are to be escorted at all times and it is the responsibility of the Visitor to comply with the visitor induction, all reasonable instructions given by the Tomago host as well as any notices positioned throughout the plant.
When a contractor employee with a valid Tomago Induction leaves the Contractors employment, the contractor principal or nominated representative must promptly notify changes to Tomago via email to [email protected].
Please include their name, date of birth and “T” number in the email.
The Tomago Aluminium Whistleblower Hotline is an independent service run by Stopline that gives you the opportunity to report misconduct and other serious workplace issues – anonymously if you wish. The Tomago Aluminium Whistleblower Hotline is an independent service that you can contact to report suspected theft, fraud, dishonesty, bullying and harassment, policy breaches, environmental breaches, unethical behaviour or workplace safety hazards.
To submit a report visit Stopline.
A copy of the Tomago Aluminium Whistleblower Policy is available here: Tomago Aluminium Whistleblower Policy
A copy of the Tomago Aluminium Code of Conduct is available here: Tomago Aluminium Code of Conduct
FAQs and troubleshooting
Re-register via the Contractor Access Management system at the top of this page.
Vendor numbers are included on the purchase order document, contact someone in your organisation that has access to these documents.
Speak to your Tomago Aluminium contact and request your vendor number.
Use the date picker (icon at the end of the box) to select your date of birth. Select the year first by double clicking the current Month/Year at the top of the box and scrolling back your year of birth first.
It is likely we have an old mobile number on file for you. Send your details (first name, last name, date of birth and mobile number) in an email to [email protected] and we will respond when your details have been updated.
Please do not try and register with another name (ie if you originally registered as Sam, do not try with Samuel), and if you are unsure, please email [email protected]
The TAC person who is coordinating the work for the job you will be working on, you will need the correct spelling of their name.
Your company Supervisor or key company contact – not a Tomago Aluminium person.
Your application will be reviewed and approved by someone, generally within a few hours of submitting (longer on the weekends and outside normal working hours). If you have declared any medical conditions our Health Services team will be in contact with you to ask a few additional questions related to your condition and where you will be working onsite.
Once your application is approved you will receive an email with your T number, a temporary password and a link to the online training system.
Send an email to [email protected] with the correct email address details.
If you have answered “Yes” to any of the medical questions, then one of our Health Services team may be trying to contact you via phone to discuss your medical condition in relation to the work you will be doing at Tomago. Please return their call or answer when they phone you.
Check your “Junk” inbox in your email. Occasionally our emails will appear there as they contain a link to the online training system.
Send an email to [email protected]
Open the “Tomago Training Centre” link at the top of this page, without entering any data first, click on the “?” icon next to the “Enter Password” field, then input your username (T Number with the T, ie T12345), then click the “Reset Password” button. You should receive an email within 15 minutes with a password reset link.
This will only appear if your profile has not been completely set up in the system. If you have waited the 2 hours (as per the instructions in the email) then email [email protected].
Click the link to the Online Training Centre on the Contractors page of our website.
If nothing appears in your “My Learning Assignments” list then you can search for the induction(s) that you require via the search box (“Find Learning” down the bottom right) on the Learning page, at a minimum this is either the “Tomago Induction” or “North Gate Induction” (if you are making a delivery to the warehouse).
Contact your Tomago Aluminium Representative for advice on additional inductions that may be required.
Arrive a little earlier than required on your first day onsite. Provide Security with your T number and photo identification so they can generate a gate pass for you and be prepared to be photographed for our records. Make sure you know the name of your site contact too.